Quatrox Solutions digital publishing services
Our work

Projects We've
Delivered

04

Customer Stories

Discover how Quatrox Solutions delivers measurable results for our clients — from EPUB conversion to AI-assisted media workflows.

3 stories
Case Study
30%
efficiency gain
Digital Publishing

EPUB Conversion at Scale for a Global Academic Publisher

Transforming a large repository of print content into standards-compliant EPUB 2 & 3 formats — fully accessible across Kindle, iBooks, and Android, with WCAG compliance.

Case Study Read story
Case Study
1,200+
pages / day
Document Services

PDF to Word Conversion — Zero Layout Loss at High Volume

Converting complex PDFs into fully editable Word documents at 1,200+ pages per day — every table, heading, and font faithfully reproduced with multi-pass quality assurance.

Case Study Read story
Case Study
50%
faster delivery
Media Services

AI-Assisted SRT Subtitle Workflow Optimisation

Redesigning a slow manual subtitle pipeline into an AI-human hybrid model — cutting turnaround by up to 50% while raising accuracy and consistency across bulk media files.

Case Study Read story
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Accuracy Reliability Precision Trust Excellence Quality Consistency On-Time Delivery Global Standards Human-Verified SLA-Backed Data Security Accuracy Reliability Precision Trust Excellence Quality Consistency On-Time Delivery Global Standards Human-Verified SLA-Backed Data Security
Our Office Locations
Two offices serving clients worldwide
Thuckalay
Madurai
Address
16-74A, HMP Towers
Market Rd, Thuckalay
Tamil Nadu — 629175
Get Directions
Contact
+91 7200801765
Contact@quatroxsolutions.com
Business Hours
Mon – Sat  ·  9 AM – 6 PM IST
Legal
Privacy Policy
Quatrox Solutions Private Limited  ·  Effective April 12, 2026
🔒

Your privacy matters to us. We comply with the IT Act 2000 and India's Digital Personal Data Protection Act 2023. We never sell your data.

01

Introduction

Welcome to Quatrox Solutions Private Limited — a BPO company registered under the Companies Act, 2013, specialising in publishing and content technology services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using our website, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of our website immediately.

02

Information We Collect

Information you provide

  • Full name, email address, and phone number
  • Company name, business address, and designation
  • Project requirements and inquiry details
  • Billing and payment information
  • Resume and professional details (for job applicants)

Information collected automatically

  • IP address and approximate geographic location
  • Browser type, device, and OS information
  • Pages visited, time spent, and click patterns
  • Cookies and similar tracking technologies
03

How We Use Your Information

PurposeDetails
Service DeliveryProvide, manage, and improve our services
CommunicationRespond to inquiries and send project updates
MarketingSend newsletters with your consent
SecurityDetect and prevent fraud or technical issues
Legal ComplianceComply with Indian and international laws
RecruitmentEvaluate job applications
04

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

  • Service Providers — Trusted vendors (hosting, payments, analytics) bound by confidentiality agreements
  • Legal Authorities — When required by law, court order, or government regulation
  • Business Transfers — In case of merger or acquisition, with prior notice to you
  • With Your Consent — When you have explicitly agreed
05

Cookies & Tracking

TypePurposeDisableable?
EssentialCore website functionalityNo
AnalyticsUnderstand visitor behaviourYes
MarketingRelevant advertisementsYes
PreferenceRemember your settingsYes

You can manage cookies through your browser settings. Disabling some may affect site functionality.

06

Data Security

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive personal and financial data
  • Role-based access — only authorised personnel access your data
  • Regular security audits and vulnerability assessments
  • Secure data backup and disaster recovery protocols
07

Your Rights

  • Access — Request a copy of data we hold about you
  • Correction — Request correction of inaccurate data
  • Deletion — Request erasure (subject to legal obligations)
  • Portability — Receive your data in a machine-readable format
  • Withdraw Consent — Opt out of marketing at any time
  • Object / Restrict — Object to or limit how we process your data

To exercise any right, email admin@quatroxsolutions.com. We respond within 30 days.

08

Children's Privacy

Our services are not directed to anyone under 18. We do not knowingly collect data from minors. If you believe a minor has provided us data, contact us and we will delete it immediately.

09

Indian Law Compliance

  • Information Technology Act, 2000
  • IT (SPDI) Rules, 2011
  • Digital Personal Data Protection Act, 2023
Grievance Officer

Mohamed Fahad M

Founder & Director — Quatrox Solutions Private Limited

Email: admin@quatroxsolutions.com

Response: Within 30 days of receipt

11

Changes to This Policy

We may update this policy periodically. When we do, we will update the effective date above and notify clients via email for significant changes. Continued use of our website means you accept the updated policy.

12

Contact Us

Thuckalay Office

16-74A, HMP Towers, Market Rd,
Thuckalay, TN — 629175

Madurai Office

66, Meenakshi St, Thirunagar,
Madurai, TN — 625006

© 2026 Quatrox Solutions Private Limited. All rights reserved.
This policy is governed by the laws of India.

Legal
Terms & Conditions
Quatrox Solutions Private Limited  ·  Effective April 14, 2025
📋

Please read carefully. By accessing or using our website, products, or services, you agree to be legally bound by these Terms and Conditions.

01

Acceptance of Terms

By accessing, browsing, or using the Quatrox Solutions website or any of our services ("Services"), you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them.

These Terms constitute a legally binding agreement between you ("User", "Client") and Quatrox Solutions Private Limited ("Company", "we", "us", "our").

02

Services Offered

Quatrox Solutions provides technology and business services including but not limited to:

  • Software development and IT consulting
  • Web and mobile application design and development
  • ePub conversion, XML structuring, and typesetting
  • Accessibility remediation (WCAG 2.1 / PDF/UA)
  • Copy editing and proofreading
  • Voice internationalisation and SRT captioning
  • Technical support and maintenance services

The scope, deliverables, timelines, and pricing for specific services will be governed by a separate Service Agreement or Statement of Work (SOW) entered into between the parties.

03

User Obligations

As a user of our website and services, you agree to:

  • Provide accurate, current, and complete information when required
  • Not use the Services for any unlawful, fraudulent, or harmful purpose
  • Not attempt to gain unauthorised access to our systems or infrastructure
  • Not reproduce, distribute, or commercially exploit any content without prior written permission
  • Comply with all applicable local, national, and international laws and regulations
04

Intellectual Property

All content on this website — including text, graphics, logos, images, software code, and documentation — is the exclusive property of Quatrox Solutions Private Limited and is protected under applicable copyright, trademark, and intellectual property laws.

Nothing in these Terms grants you any right to use Quatrox Solutions' trademarks, logos, or proprietary content without express written permission.

Custom work developed for clients under a paid engagement will be governed by the intellectual property clauses outlined in the applicable Service Agreement or SOW.

05

Confidentiality

Both parties agree to maintain strict confidentiality regarding any proprietary, technical, business, or personal information disclosed during the course of engagement. This obligation survives the termination of the business relationship.

Confidential information shall not be disclosed to third parties without prior written consent, except where required by law or court order.

06

Privacy & Data Protection

Quatrox Solutions is committed to protecting your personal data. Our collection, use, and processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

We implement appropriate technical and organisational measures to safeguard your data in compliance with the Information Technology Act 2000 and India's Digital Personal Data Protection Act 2023.

07

Payment Terms

  • Fees and payment schedules will be specified in the applicable SOW or invoice
  • Payments are due within the period specified on the invoice unless otherwise agreed
  • Late payments may attract interest or service suspension at our discretion
  • All fees are exclusive of applicable taxes unless stated otherwise
08

Limitation of Liability

To the maximum extent permitted by applicable law, Quatrox Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use our Services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the specific service in the three (3) months preceding the incident.

09

Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

10

Termination

Quatrox Solutions reserves the right to suspend or terminate your access to the Services at any time, with or without notice, if you violate any of these Terms or engage in conduct we consider harmful or inappropriate. Upon termination, your right to use the Services will immediately cease.

11

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services after any changes constitutes your acceptance of the revised Terms.

12

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

13

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:

Company

Quatrox Solutions Private Limited

Thuckalay Office

16-74A, HMP Towers, Market Rd,
Thuckalay, TN — 629175

Madurai Office

66, Meenakshi St, Thirunagar,
Madurai, TN — 625006

© 2026 Quatrox Solutions Private Limited. All rights reserved.
This policy is governed by the laws of India.